Mold Remediation Florida ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit moldremediationinflorida.com or contact us for mold inspection and remediation services, how we use it, and the choices you have.

1. Information We Collect

Information You Provide Directly

When you contact us through our website form, by phone, or by email, we may collect:

• Your name, phone number, and email address
• Your property address or service location (city/county)
• Details about the mold or moisture issue you're describing
• Any documents or photos you choose to share with us regarding your property

Information Collected Automatically

Like most websites, our site may automatically collect certain technical information when you visit, including your IP address, browser type, device type, pages viewed, and time spent on the site. This is collected through standard web server logs and, if enabled, analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and schedule an inspection or service appointment
• Communicate with you about your service request, including follow-up regarding inspection results or remediation scheduling
• Prepare documentation you may need for insurance claims or real estate transactions, when requested
• Improve our website and understand how visitors use it
• Comply with legal obligations and respond to lawful requests from public authorities

We do not use the information you submit through our contact form for unrelated marketing purposes without your separate consent.

3. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Independent testing laboratories — when air or surface samples are collected as part of an inspection, relevant property and contact details may be shared with the accredited third-party lab performing the analysis.
• Service providers — we may use third-party vendors for scheduling, form processing, or communications (for example, our contact form may be processed through a third-party form service). These providers only receive the information necessary to perform their function.
• Insurance carriers or real estate parties — only when you specifically request that we share documentation with an adjuster, attorney, or other party connected to your claim or transaction.
• Legal requirements — if required to do so by law, subpoena, or other legal process.

4. Cookies & Tracking

Our website may use cookies or similar technologies to support basic site functionality and to understand aggregate visitor behavior (for example, which pages are most visited). You can control or disable cookies through your browser settings; doing so may affect some site functionality but will not prevent you from viewing our content or contacting us by phone.

5. Data Retention

We retain contact and service-related information for as long as reasonably necessary to fulfill the purposes described in this policy, including any period required to support ongoing service relationships, warranty periods, insurance documentation needs, or legal recordkeeping obligations.

6. Your Rights & Choices

Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the information we hold about you. To make such a request, contact us using the information at the bottom of this page. We will respond to verified requests within a reasonable timeframe.

7. Data Security

We use reasonable administrative and technical safeguards designed to protect the information you share with us. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

8. Children's Privacy

Our services and website are intended for adults seeking property-related mold inspection and remediation services. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@moldremediationinflorida.com or call (813) 730-8940.